Ticket Policy

TICKET REFUND POLICY

This ticket is not refundable, bears no cash value, and is not redeemable for cash. Air teams, performers, and any other aspects of Pacific Airshow (“PA” or “Event”) are subject to change without any notice. This ticket shall not be exchanged except as expressly provided herein. If ticket is issued as a complimentary ticket, the ticket shall not be exchanged or redeemed for another ticket to any other event or for any other consideration, monetary or otherwise. Tickets obtained from unauthorized sources may be counterfeit and worthless, and PA shall not be responsible for any such unauthorized sources or tickets purchased from them. This ticket cannot be replaced if lost, stolen or destroyed, and is valid only for the Event and package for which it is issued, as designated on the face of the ticket. It is unlawful to reproduce this ticket in any form. PA reserves all rights under this ticket and law.

All tickets are issued electronically through Pacific Airshow’s website and our authorized ticketing vendor. Ticket bar/QR codes will be scanned at entrance gates for all ticketed areas. Ticket Purchaser and/or Customer (“Licensee”) is responsible for carrying the required bar/QR codes at all times during the Event and presenting the same upon request from PA agents. All bar/QR codes are single-use. 

TERMS OF PURCHASE

Tickets purchased for PA may be revoked at any time for any reason. Resale or attempted resale of any ticket purchased through our ticketing website at a price higher than the face value appearing on the ticket is grounds for seizure and cancellation of the ticket without any refund or compensation. Licensee assumes all risk or danger related to the Event, whether occurring prior to, during, or subsequent to, the actual Event. The terms of purchase of each ticket issued on or from this website are subject to any and all terms imposed by Pacific Airshow and its agents. In order to be admitted to the Event, each Licensee must present the original ticket in its original, undamaged, unaltered form, to the applicable venue at the requested time(s). Entry may be revoked or refused for any reason, including, but not limited to, noncompliance with rules, misconduct, or intoxication, at the sole discretion of Pacific Airshow and its agents. By purchasing this ticket, Ticket Purchaser and/or Customer hereby grants full permission and license to Pacific Airshow, including its partners, owners, promoters, affiliates, subsidiaries, employees, agents, principals, members, representatives, assigns, legal predecessors and/or successors, and any sponsors of the Event, to use Ticket Purchaser and/or Customer’s name, voice, picture, video, and/or likeness in any broadcast, telecast, advertising, promotion, or other account of this Event for any purposes whatsoever.           

All Licensees, ticket holders, and guests are prohibited from bringing into the Event the following prohibited items: any weapons, including but not limited to, firearms, bombs, grenades, toys resembling firearms, ammunition, brass knuckles, loose batteries, wires, box cutters, mace, tear-gas, pepper spray, knives, fireworks, sparklers or incendiary materials of any kind; any noisemakers, including but not limited to, megaphones, air horns, sirens and whistles; helium balloons; kites; drones; laser pointers; any illegal substances, including but not limited to, any drugs, drug paraphernalia, or alcohol; and any item that would or could negatively impact public safety, aircraft safety and present a threat, real or perceived. 

Please note that all bags and containers are subject to security inspection when entering the Event or show center area.

Pacific Airshow is a NO DRONE ZONE. No aircraft, including any drone or unmanned aerial systems (UAS), may be operated within five nautical miles of the airshow site. Local pilots are encouraged to check NOTAMS for the latest temporary flight restrictions (TFR) and airspace requirements. 

ASSUMPTION OF RISK & RELEASE OF LIABILITY

The Licensee acknowledges the inherent risks involved in this Event and expressly and voluntarily assumes all risks and dangers arising from or incidental to the Event or Pacific Airshow, whether such risks occur prior to, during, or subsequent to the actual Event. The Licensee, for itself, its representatives, agents, heirs, executors, administrators, and trustees,  fully, forever, and expressly waives, releases, and discharges any and all rights and claims for any injuries and damages, including, but not limited to, demands or actions for negligence, premises liability, personal injury, emotional injury, tort, and any other actions or demands of whatsoever nature, to the fullest extent permitted by law, whether known or unknown, against PA, Pacific Airshow LLC, Code 4 Media Group, Inc., event facility, management, vendors, promoters, sponsors, participants, performers, artists, and the ticketing agency and/or ticketing services provider, and any of their owners, officers, directors, employees, contractors, representatives, members, assigns, legal predecessor and/or successor, and agents. 

RESERVATION OF RIGHTS

Pacific Airshow reserves the right to refuse admission to or eject any person from the Event, whose conduct or presentation is deemed by Pacific Airshow, at Pacific Airshow’s sole discretion, to be undesirable, for reasons including, but not limited to, disorderly conduct, use of vulgar or abusive language, or failure to follow local law enforcement, posted facility and event rules and directions. Undesirable conduct of any type, whether expressly listed above or not, will automatically terminate the license granted by this ticket and any and all rights of the Licensee. In the event this ticket and Licensee’s rights thereunder are terminated by Pacific Airshow based on Licensee’s undesirable conduct, Licensee shall not be entitled to any refund, including without limitation, of the ticket price. 

INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

Ticket purchaser(s), guest(s), customer(s), and attendee(s) of the Event (collectively “You” or “Your”) and Pacific Airshow (“PA”) shall resolve any and all claims and disputes relating in any way to this Event, Ticket Policy, Agreement, or dealings with one another (“Claims”), through BINDING INDIVIDUAL ARBITRATION. The Federal Arbitration Act (FAA) shall apply.

UNDER THIS AGREEMENT, YOU AND PA ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL. DISPUTES AND CLAIMS SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. The arbitrator(s) may not consolidate the claims of multiple parties.

Arbitrations shall be administered by the American Arbitration Association (“AAA”) pursuant to the applicable AAA rules in effect at the time the arbitration is initiated.  You may obtain information about arbitration, arbitration procedures and fees from AAA by calling 800-778-7879 or visiting www.adr.org. If AAA is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator You and PA both agree upon in writing or that is appointed pursuant to section 5 of the FAA. The arbitration shall take place in Orange County, California, in accordance with its Commercial Arbitration Rules in effect at the time of the arbitration, and judgment on the award rendered by the arbitrator(s) may be entered in any court having competent jurisdiction thereof. In any arbitrations initiated under this Agreement, the arbitrator(s) shall be required to apply California substantive law, except those in conflict with the FAA. The arbitrator shall be authorized to award any relief that would have been available in court, except as otherwise specifically stated herein. No arbitration decision will have any preclusive effect as to non-parties. The arbitrator’s decision shall be final and binding. You and PA agree that this Arbitration Agreement extends to any other parties involved in any Claims, including but not limited to, anyone for whom You purchased tickets or Your guests and our employees, agents, affiliated companies and vendors. This Arbitration Agreement shall take precedence over the rules of the arbitration organization or arbitrator in the event of any conflict.

If any portion of this Arbitration Agreement is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement will survive the termination of this Agreement or Event, Your fulfillment or default of your obligations under this Agreement, and/or Your or our bankruptcy or insolvency (to the extent permitted by applicable law).

YOU HAVE THE RIGHT TO REJECT THIS ARBITRATION AGREEMENT, BUT YOU MUST EXERCISE THIS RIGHT PROMPTLY.  If you do not wish to be bound by this agreement to arbitrate, you must notify us in writing within thirty (30) days after the date you sign this Agreement. You must send your request to info@pacificairshow.com. The request must include your full name, address, account number, and the statement “I reject the Arbitration Agreement contained in my Ticket Policy.” If you exercise your right to reject arbitration, the other terms of this Agreement shall remain in full force and effect. 

CONSENT TO ELECTRONIC COMMUNICATIONS

By using this website and/or purchasing tickets, You consent to receive communication from us electronically through this website. You agree that we may electronically provide any and all communications concerning Your ticket(s), any payment plan related to Your ticket(s), and/or any disclosures required by federal or state law (collectively the “Disclosures”). Your consent also applies to any ancillary agreements related to Your ticket(s) and payment plans, and to any future tickets or payment plans You may obtain with Pacific Airshow.

To electronically receive, view, save, or print the Disclosures, you must have: a personal computer with Internet access; a widely-used, up-to-date web browser; and a printer, hard drive or other storage device. You represent that you have this hardware and software.

Prior to You purchasing the ticket(s), You may withdraw Your consent to receive electronic Disclosures by exiting this website. If You do this, you will not be able to purchase ticket(s) from us. To withdraw Your consent after this time, You must send an email to info@pacificairshow.com stating that You withdraw Your consent to the receipt of electronic Disclosures. You must include your name, address, and invoice number in any such request. You have the option to receive any information that we have provided electronically in paper form at no cost to you. To update any contact information we have on file for you, please email info@pacificairshow.com.

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the State of California.

By using this website and/or purchasing tickets, You agree to these terms and conditions and You agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If You do not agree to these terms and conditions, or the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not use this website to purchase tickets. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications and anywhere else in this Agreement, “we,” “our,” and “us” mean PA, which includes Pacific Airshow LLC and Code 4 Media Group, Inc., and its affiliates, owners, partners, operators, promoters, members, legal predecessor/successors, assigns and agents.  

For all questions regarding ticketing either pre or post-sale, please email: tickets@pacificairshow.com